TABLE 5.

Simulation of Probabilistic Effects of Minor Changes in Visit Patterns on CAHPS Scores

CAHPS QuestionVisit Scenario*COCPercentileOutcomes
NeverSometimesUsuallyAlways
In the last 6 mo, when your child went to his or her personal provider, how often did the doctor or nurse talk with you about how your child is feeling, growing and behaving?AAAAABBCCD0.2725.01.07.19.74
AAAAAAABBC0.4950.01.05.15.80
AAAAAAABBB0.6475.01.04.12.84
In the last 6 mo, how often did your child’s personal provider spend enough time with your child?AAAAABBCCD0.2725.01.03.15.81
AAAAAAABBC0.49500.02.12.86
AAAAAAABBB0.64750.02.09.89
Visit ScenarioCOCPercentileRating
≤78910
Mark any number from 0 to 10 where 0 is the worst personal provider possible and 10 is the best personal provider. How would you rate your child’s provider?AAAAABBCCD0.2725.06.12.24.59
AAAAAAABBC0.4950.03.07.17.73
0.6475.02.05.13.80
Mark any number from 0 to 10 where 0 is the worst health care possible and 10 is the best health care possible. How would you rate the PCC?AAAAABBCCD0.2725.10.21.28.41
AAAAAAABBC0.4950.07.16.26.50
AAAAAAABBB0.6475.06.14.24.56
  • * Each letter corresponds to a visit to a distinct provider. The sequencing of the visits does not effect the COC value.