TABLE 2

Operational Characteristics of Responding PPC Programs

Operational CharacteristicN = 54
Age groups served, n (%)
 Prenatal47 (87)
 Neonates (birth to 28 d)54 (100)
 Infants (29 d to 11 mo)54 (100)
 Children (12 mo to 12 y)54 (100)
 Adolescents (13–17 y)53 (98)
 Young adults (18–25)49 (91)
 Adults (>25 y)17 (31)
24/7 availability,a n (%)
 For referring clinicians35 (6)
 For patients and families32 (59)
 For community hospice providers31 (57)
Standardized plans and operations, n (%)
 Team wellness activities36 (67)
 Bereavement plan36 (67)
 Staff education plan33 (61)
 Staff orientation plan25 (46)
 Quality improvement plan24 (44)
 Strategic business plan23 (43)
 Standardized referral criteria22 (41)
 Multiyear budget18 (33)
 Collects patient and family satisfaction16 (30)
 Marketing plan8 (15)
Additional clinical services offered by the hospital-based PPC program, n (%)
 Ambulatory and/or outpatient palliative care visits35 (65)
 Bereavement services35 (65)
 Home hospice services22 (41)
 Consultative acute pain service19 (35)
 Home palliative care visits18 (33)
 Complex care service9 (17)
 Chronic pain management program9 (17)
 Telehealth services9 (17)
 Inpatient hospice services8 (15)
 Complementary medicine consult service7 (13)
 Inpatient primary medical management2 (4)
  • a 24/7 availability is defined as Monday to Friday consultation availability and 24/7 availability by telephone.