Interaction Between Providers and Parents During a Resuscitation
| Positive Interactions With Parents During the Resuscitation | Quotes From Evaluators or Examples of Participants’ Interactions Reported by Evaluators | |
|---|---|---|
| Examples of Behaviors To Adopt | Examples of Behaviors To Avoid | |
| Acknowledge the presence of the parents; let the father approach the bed Use the name of the infant | "She told the dad he could take his baby’s hand." "He told the father to come closer.” | "Stay where you are, we don’t have time to speak to you.” “Don’t touch your baby." |
| Use the name of the infant | "He continued using the name of the baby." | "He said 'your son' when it was a daughter." |
| Prepare parents for the death in 2–3 steps | “"She prepared parents for the death in several clear steps. Said it was not going well and that she hoped Beatrice would improve, then that she was trying a last dose and if it didn’t work, Beatrice would die. Then she told them Beatrice was dead, that they did everything they could." | "It was very unclear what was going on. She seemed overwhelmed, then said the heart did not come back. It was unclear if the baby had died and when." |
| Say the words (“death,” “dying”) | "It was clear, he said they did their best, but that she died, Beatrice was dead. He used the words." | "'She is with the angels?' Really?" "'She was born with no heart?' Who understands that?" |
| Remain calm | "She was confident, I would trust her." | "He was jumping up and down and losing it." |
| Do not ask for parents’ permission to stop resuscitation | "It was clear they had done all they could, and she said it was time to stop." | "'Do you think it is a good time to stop?' Really?" " He asked the parents if he should stop." |