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a Harvard Newborn Medicine Program, Children's Hospital Boston and Beth Israel Deaconess Medical Center, Boston, Massachusetts
b Section of Neonatology, Department of Pediatrics, Texas Children's Hospital, Baylor College of Medicine, Houston, Texas
c Division of Health Policy and Quality, Houston Center for Quality of Care and Utilization Studies, Michael E. DeBakey Veteran's Administration Medical Center, Houston, Texas
d Department of Society, Human Development and Health, Harvard School of Public Health, Boston, Massachusetts
e Perinatal Research Unit, Kaiser Permanente Medical Care Program, Oakland, California
f School of Public Health, University of Michigan, Ann Arbor, Michigan
| ABSTRACT |
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DESIGN/METHODS. In a prospective multicenter cohort study, we enrolled 850 infants born between 30 and 34 weeks' gestation at 10 NICUs in Massachusetts and California. We divided the daily census from each hospital into quintiles and tested whether discharges were evenly distributed among them. Using logistic regression, we analyzed predictors of discharge within census quintiles associated with a greater- or less-than-expected likelihood of discharge. We then explored parental satisfaction and postdischarge resource consumption in relation to discharge during census periods that were associated with high proportions of discharge.
RESULTS. There was a significant correlation between unit census and likelihood of discharge. When unit census was in the lowest quintile, patients were 20% less likely to be discharged when compared with all of the other quintiles of unit census. In the lowest quintile of unit census, patient/nurse ratio was the only variable associated with discharge. When census was in the highest quintile, patients were 32% more likely to be discharged when compared with all of the other quintiles of unit census. For patients in this quintile, a higher patient/nurse ratio increased the likelihood of discharge. Conversely, infants with prolonged lengths of stay, an increasing Score for Neonatal Acute Physiology II, and minor congenital anomalies were less likely to be discharged. Infants discharged at high unit census did not differ from their peers in terms of parental satisfaction, emergency department visits, home nurse visits, or rehospitalization rates.
CONCLUSIONS. Discharges are closely correlated with unit census. Providers incorporate demand and case mix into their discharge decisions.
Key Words: infant newborn census discharge health services research workforce
Abbreviations: MPIPModerately Premature Infant Project PNRpatient/nurse ratio SNAP IIScore for Neonatal Acute Physiology II SDRstandardized discharge ratio ORodds ratio CIconfidence interval
In the year 2000, neonatal intensive care consumed approximately $4.6 billion or 10% of the total health budget allocated to the health care of children.1 Moderately premature infants make up the largest group of infants receiving neonatal intensive care2,3 and, therefore, account for a large part of its direct medical cost. Because of the strong association between cost and length of stay, variability in the decision to discharge has important economic implications.
Theoretically, discharge should be based on the infant's medical condition and the parents' readiness to assume their care taking role at home. However, externalities, such as the unit workload, may contribute to clinical decision-making in relation to discharge. We hypothesized that when NICU workload is high, clinicians might discharge more readily to reduce the strain on personnel. Conversely, when the NICU workload is low, clinicians may be tempted to defer discharge. This creates unnecessary variation in length of stay in the NICU, potentially contributing to increasing health care costs.
Unit census, nurses' workload, doctors' workload, and case mix all contribute to unit workload. These variables interact with each other to influence many work processes in the NICU. Ideally, staffing and work processes are flexible and accommodate fluctuations in workload without affecting the provision of care. Otherwise, periods of high demand may exceed the providers' ability to accommodate workload and compromise quality of care,4 and periods of low demand in NICUs may result in an oversupply of staff in relation to workload.
To understand how NICUs respond to changes in workload, we designed this study to answer the following specific research questions: (1) Are infants being discharged in equal proportions across the entire range of unit census? (2) If not, then what are the characteristics associated with discharge at a given level of unit census? (3) How does discharge timing affect parental satisfaction and postdischarge resource use?
| METHODS |
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Measures
We abstracted data from patient charts and hospitals' administrative records according to a previously validated protocol, the Neonatal Minimum Data Set.6 We derived our dependent variable (unit census at the time of discharge to home) by averaging midnight census of the 2 days before discharge. This served 3 functions. First, we avoided the endogeneity inherent in measuring census after discharge. Second, averaging census over 2 days before discharge clinically captures discharge preparations. Third, smoothing over 2 days may help protect the measure from undue influence by outliers. When information on census at discharge was missing, we imputed its value by carrying forward the last available day.
We defined unit census as our primary determinant of workload but included other markers of this construct, including patient/nurse ratio (PNR) and case mix, in our regression analyses. Based on clinical experience and previous research,712 we used the following prenatal, socioeconomic, clinical, and organizational candidate variables as additional potential predictors of discharge: maternal age, multiple gestation, prenatal care, primigravida, antenatal and postnatal steroids, birth weight, gestational age, gender, minor congenital anomalies (including, eg, atrial septal defect, hypospadias, or club foot), Score for Neonatal Acute Physiology II (SNAP II),13 surfactant, mechanical ventilation, central venous line placement, sepsis or bacteremia, any adverse event including need for surgery, intraventricular hemorrhage, necrotizing enterocolitis, inadequate weight gain, discharge weight, use of home oxygen, home oxygen saturation monitoring, home medications, length of stay, PNR averaged over the 48 hours before discharge (akin to our census measure), unit level II or III, state, and weekday versus weekend discharge.
A 3-month postdischarge follow-up telephone survey collected data on annual household income (at or less than $30000, $3000150000, or more than $50000), parental return to work, parental education (high school, college, or postgraduate training), race, parental satisfaction, rehospitalizations, emergency department, and home nursing visits. Determination of health care use was based on questions fielded in an evaluation of a demonstration program of perinatal regionalization.14 Satisfaction was ascertained using a 12-item scale, a modified version of an instrument validated previously in 1 of the study settings. This scale had a mean (±SD) of 37.7 (±6.5) and a range of 5 to 45.15
Analysis
We divided each unit's census into quintiles. Discharges should be evenly distributed across all of the quintiles, with 20% occurring in each. We computed a standardized discharge ratio (SDR) by dividing observed and expected discharges (SDR is the number of discharges in census quintile divided by 20% of patients in census quintile). An SDR of 1 indicates that discharges occur at expected proportions.
We calculated the proportion of discharges within each quintile of unit census and used Spearman's
(rs) correlation coefficient to assess the trend between census and discharges. A test of binomial proportions applied in each quintile evaluated whether the SDR differed from 1. Bonferroni corrections were used to adjust the results for multiple comparisons.
We used bivariate analyses to test the association of clinical characteristics at the lowest and highest quintiles of unit census. Variables with P values of <.15 were entered into the regression models using a stepwise selection process and retained at P values of <.05. To assess the most important predictors of discharge at the extremes of workload, we used multivariate logistic regression, correcting the SEs of the hospital-level variables for the effect of within-hospital correlation using generalized estimating equations.16
To evaluate the effect of discharge in the highest quintile of census, we used t tests for continuous variables (parental satisfaction) and
2 tests for categorical variables (home nursing visit, emergency department visit, and rehospitalization). The institutional review boards of participating institutions granted approval for this study.
| RESULTS |
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How Does Discharge Timing Affect Parental Satisfaction and Postdischarge Resource Use?
The response rate to the 3-month follow-up survey was 80% (676 of 850). There was no statistical difference in parental satisfaction scores, postdischarge nurse visits, emergency department visits, or rehospitalizations between infants who were discharged when unit census was high compared with their peers (Table 4).
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| DISCUSSION |
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In the highest quintile of unit census, patients were discharged more readily. Infants with prolonged lengths of stay, minor congenital anomalies, and a higher SNAP II were less likely to be discharged in this environment, representing appropriate provider selection for underlying clinical risk. The association of increased discharges with higher PNRs suggests that strains on staff influenced clinical decision-making. This is disconcerting, because there may have been trade-offs in quality of care.4,17
We were unable to demonstrate a negative influence on either parental satisfaction or subsequent use of medical resources. However, given the low illness severity of the study population, these measures may not have been sensitive enough to signal a quality problem.
In the lowest quintile of NICU census, infants were less likely to be discharged. The PNR was the only variable associated with discharge in this environment. Our results indicate that as the PNR rose, patients were less likely to be discharged, the opposite of the trend observed at high NICU census levels. We suggest the following explanation for this finding. PNR and census strongly covaried in many NICUs. Thus, as the PNR increased, patients were less likely to be in the lowest quintile of census. Overall, the interpretation of this particular finding is speculative and should not be overemphasized.
A variety of factors may contribute to our findings, including variability in medical care and organizational and staffing factors. Variability in neonatal intensive care practices is well documented in the literature.7,11,1823 Furthermore, providers have been shown to use different criteria for determining discharge readiness.9,24 The findings of this study suggest that these criteria are not consistently applied to all patients but rather depend on unit workload.
Our study confirms and expands previous research that highlights the important influence of unit workload and staffing factors on mortality4,10,2531 and morbidity.3237 Tarnow-Mordi et al11 examined the impact of unit workload (as measured by occupancy rates and nurse staffing) on mortality in adult ICUs and found that the adjusted mortality was more than double for patients exposed to high unit workload. The United Kingdom Neonatal Staffing Study Group reported that infants admitted at full NICU capacity were 50% more likely to die.28 Studies by Gould et al10 and Touch et al12 assessed the influence of the weekend effect on mortality and discharge timing, respectively. Whereas findings of the former suggest comparable mortality rates across days, Touch et al12 showed an uneven distribution of discharges across days of the week, suggesting the potential for organizational intervention and cost savings.
NICUs will experience staffing constraints for the foreseeable future.36,38 It is, therefore, important to optimize work processes so that providers can manage high workload. Naylor et al39 demonstrated that advanced- practice nurse-centered discharge planning and home care intervention for at-risk hospitalized elders can reduce readmissions and decrease health care costs. Data on the reduction of length of stay using case managers are mixed, but seem promising in resource-intensive environments, such as NICUs.4044 In a recent study, we reported on the differences of gestational age at discharge for moderately premature infants who received their care at the Kaiser Permanente Medical Care Program in Northern California versus those cared for in Massachusetts and the United Kingdom. Infants in the California cohort experienced an 18% shorter length of stay, implying room for improvement in the discharge process.45
Our findings have to be interpreted within the framework of the study design.5 Given the low illness severity of the study population, power to detect clinical predictors of discharge or effects on postdischarge resource consumption may have been insufficient.
The primary results of this study are strengthened by their face validity. We know from clinical experience that when unit workload is low, there is less incentive to discharge, and when unit census is high, there is pressure to decompress and make room for new admissions. We hypothesize that improvements in operations management, including clear discharge guidelines, case management, primary nursing, and improved communication procedures for patient handoffs, may improve overall workflow and efficiency of patient discharge. Future research should aim to reproduce these findings in different settings, as well as evaluate the safety and cost-effectiveness of changes in discharge processes, including their effect on postdischarge resource use.
| ACKNOWLEDGMENTS |
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We thank Dr Laura Petersen, Director of the Baylor College of Medicine's Division of Health Policy and Quality, at the Houston Center for Quality of Care and Utilization Studies, for reviewing the article. We also acknowledge our patients, their parents, the medical staff at participating NICUs, and the entire MPIP research team. Finally, Dr Profit thanks his mentors at the Harvard Pediatric Health Services Research Fellowship: Drs Tracy Lieu, Sharon Muret-Wagstaff, Donald Goldmann, James Perrin, and Jonathan Finkelstein.
| FOOTNOTES |
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Address correspondence to Jochen Profit, MD, MPH, Houston Center for Quality of Care and Utilization Studies, Division of Health Policy and Quality, VA HSR&D (152), 2002 Holcombe Blvd, Houston, TX 77030. E-mail: profit{at}bcm.edu
The authors have indicated they have no financial relationships relevant to this article to disclose.
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