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PEDIATRICS Vol. 102 No. 4 October 1998, pp. 969

COMMENTARY:
Telephone Advice: To Charge or Not to Charge, That Is the Question

The first 20% of the full text of this article appears below.

The article in the April 1998 issue of Pediatrics electronic pages by Kirkland and Copeland1 is an excellent documentation of an important problem in clinical pediatrics. Its focus is on a subspecialty practice, but its implications are for all of us who are practicing clinical pediatrics in today's economic environment. Documentation exists that a large portion of a clinician's day is spent on the telephone,2,3 and our patients expect telephone availability of their pediatrician as a major component of how they choose their "pediatric provider."4

In our practice of three full-time and one part-time pediatricians, we receive . . . [Full Text of this Article]


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