PEDIATRICS Vol. 79 No. 2 February 1987, pp. 311-312
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Residents on the Phone

PATRICIA FOSARELLI MD1 and HARVEY KATZ MD2

1 The Johns Hopkins Medical Institutions, Baltimore, MD 21205
2 Braintree Center, Harvard Community Health Plan, Braintree, MA 02184

To the Editor.—

Dr Wood has raised a number of valid points in her article, "Pediatric Resident Training in Telephone Management: A Survey of Training Programs in the United States" (Pediatrics 1986;77:822-825). Residents do manage many patient-initiated telephone calls in clinics and emergency rooms. The acquisition of diagnostic skills and efficiency in "telephone medicine" during residency is important not only for practice as a resident but also for the practicing pediatrician, in fee-for-service or prepaid (HMO) group practice.