Published online November 1, 2006
PEDIATRICS Vol. 118 Supplement November 2006, pp. S134-S140 (doi:10.1542/peds.2006-0913J)
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ARTICLE



Evaluation and Development of Potentially Better Practices for Staffing in Neonatal Intensive Care Units

Amy Atwater, RN, BSNa, Elaine Hartmann, RN, NNP, MSb, Betty Beverly Brown, RN, MSHAc, Pat Carteaux, RNd, Maria Freeman, RNd, Pat Hegwood, RN, BSN, MAb, Laura Michael, RNd, Joan Rikli, RN, MSN, CPNPa, Joel Secrest, MDd, Barbara Bauman, RNe and Paul Plsek, MSe

a Neonatal Center, DeVos Children's Hospital, Grand Rapids, Michigan
b Neonatal Intensive Care, Children's Hospital of Illinois at OSF St Francis Medical Center, Peoria, Illinois
c Neonatal Unit, Jackson-Madison County General Hospital, Jackson, Tennessee
d Neonatal Intensive Care Unit, Parkview Hospital, Ft Wayne, Indiana
e Vermont Oxford Network, Burlington, Vermont

Objective. Five NICUs that participate in the Vermont Oxford Network's Neonatal Intensive Care Quality Improvement Collaborative 2002 attempted to identify potentially better practices that would have a directly impact on nurse recruitment and retention. The group identified nurse recruitment and retention as an important initiative for many hospitals that face a nursing shortage.

Methods. The group analyzed information from hospital demographics, literature reviews, process analysis questionnaires, and site visits.

Results. The literature review, process analysis questionnaire, and benchmarking with magnet hospitals identified 5 drivers for retention and recruitment. The drivers evolved into 5 potentially better practices that cover orientation, recognition and rewards, work environment, nurse/physician collaboration, and nursing autonomy. The magnet hospitals, which are known to have the highest retention rate and the lowest turnover rate, have many of these potentially better practices in place.

Conclusion. The 5 practices described herein have the potential to decrease nursing turnover in NICUs.


Key Words: potentially better practices • orientation • recognition and rewards • work environment • collaboration • autonomy

Abbreviations: STARS—Staffing Turnover and Retention Strategies • PBP—potentially better practice


Accepted Jul 18, 2006.


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